NextEra Energy Reviews
NextEra Energy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NextEra Energy has a 1.7 star rating based on 9 customer reviews. Consumers are mostly dissatisfied and 78% of ratings are unfavorable.
Key Takeaways for Future Customers
- Read NextEra Energy reviews and bills carefully; many report unexpected rate increases and contract issues.
- Expect customer service and refund requests to be common themes when resolving billing or subscription problems.
- Consider alternative energy suppliers if you want predictable rates and responsive support.
Negative Feedback / Risk Areas
- Frequent customer complaints about overcharging, unauthorized switches, and deceptive business practices.
- Billing errors, refund delays, app and payment processing failures impede account access and withdrawals.
- Poor customer service access and slow or no human response for dispute resolution.
Positive Feedback
Some reviews note the company provides power and water services for homes and families.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NextEra Energy has a 1.7 star rating based on 9 customer reviews. Consumers are mostly dissatisfied and 78% of ratings are unfavorable.
Key Takeaways for Future Customers
- Read NextEra Energy reviews and bills carefully; many report unexpected rate increases and contract issues.
- Expect customer service and refund requests to be common themes when resolving billing or subscription problems.
- Consider alternative energy suppliers if you want predictable rates and responsive support.
Negative Feedback / Risk Areas
- Frequent customer complaints about overcharging, unauthorized switches, and deceptive business practices.
- Billing errors, refund delays, app and payment processing failures impede account access and withdrawals.
- Poor customer service access and slow or no human response for dispute resolution.
Positive Feedback
Some reviews note the company provides power and water services for homes and families.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unauthorized charges
I'm writing to demand that you refund the amount you deducted from my account so I can pay for my child's needs!
- Unauthorized charges
Preferred solution: Full refund
User's recommendation: Stay away
Lancaster, Wisconsin
Rate increase
- - NextEra Energy charges $865.27 for breaking the agreement.
- - They offered an extension but did not disclose a 12-cent per kWh rate.
NextEra energy is finding me $865.27 for breaking the agreement. They called me to extend my contract, but did not mention they were raising the rate to 12 cents for kwh. They are the ones that broke the contract by raising my rate not me for changing suppliers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShady business practice - Doubled kWh fee for 2nd half of contract without notice!
- - Nextera worked with Gardner, MA.
- - They offered a competitive price.
- - Six months later, rate was 24 cents/kWh vs 14 cents.
- - Bills nearly doubled; switching took 2 months.
I did some DD on Nextera. They worked with the City of Gardner, MA.
Proposed a competitive price for business's and residents, but 6 months later they were charging 24 cents per kWh while EVERY other provider was charging 14 cents per kWh. Neither the City or Nextera notified the customers of the rate change. Once it was noticed, the electric bill almost doubled. It took 2 months to change providers.
Great short term profit, but not a trustworthy company long term. Just search for "Nextera derivative suit" or "Nextera Unhappy", or "Nextera Maine". Also, check with the BBB for complaints.
Very unethical company IMO. I won't touch them.
- Deceptive business practices
Preferred solution: Would love a class-action so that all the people they've screwed with their price gouging get compensated/reimbursed.
User's recommendation: Don't let your City or Town sign a contract with them!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIMPOSSIBLE TO SPEAK WITH HUMAN TO RESOLVE WONG ACCOUNT NUMBER
IT IS IMPOSSIBLE RESOLVE ACCOUNT ISSUES AND CANNOT SPEAK WITH HUMAN TO RESOLVE WRONG ACCOUNT NUMBER.
THIS IS THE WORST ROBO VOICE *** I HAVE EVER ENDURED.
User's recommendation: IF YOU HAVE A CHOICE OF ENERGY SUPPLIERS RUN AWAY FROM FPL NEXERA ASAP
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOvercharging thieves
- - NextEra has been overcharging for years.
- - They are crooks who don't care about customers.
- - Do not use them if you have the option.
NextEra (FPL) has been overcharging Me for years. They are crooks and do not care about their customers.
The Manager I spoke with was not helpful and my next bill is going to be $700+ dollars for a program I never wanted to be in. Do not use them if you have the option.
- You have power for your family and home
- Monopoly and overcharge customers
Preferred solution: Full refund
User's recommendation: Don’t use them if you have another option.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
NextEra Water Very Poor Payment Method
- - Unaccepted payment type causes issues with water bill payments.
- - Payments to NextEra have been late for three months, causing overdrafts.
Most Unaccepted Payment Typer causing Frustration... I pay my Water bills through my bank account, for the pass three month my payments have been processed by "NextEra" late making my account at least over drafted once.
This month, Jan 2023 is going in the same direction... You have processed my payment on Jan 3, 2023, when called I was told to expect two or three weeks before drafted from my account..."What the *** is that about?
- You serve water
- Very bad service
Preferred solution: Apology
User's recommendation: Upgrade to your method of payment, it's 2023
Windshield damage
Going down 36 highway east of Belleville ks one your trucks hauling rock projected a rock into our windshield damaging it
Milton, Wisconsin
Windshield damage
Rock truck try rock cracked windshield they told us they dont feel the need to replace windshield just another big company no obligation for damages. Doesnt reflect well
User's recommendation: Don’t bother complaining they don’t feel responsibility to public
Bloomfield, Iowa
Windshield damage
Driving on 36 highway headed east 15 miles east of Belleville Kansas met rock truck thru rock damaged windshield
Elyria, Ohio
Upset
- - Third-party supplier added to Columbia Gas bill without consent.
- - I will contact the Public Utilities Commission; rates were well over the PTC.
This 3rd party supplier was added to my columbia gas bill without my consent. I am very upset that without an agreement, or a verification this card came in the mail stating they are my supplier.
I am calling public utilities commissioner now.
They try to say that they are the supplier for the utility company which isn't the case. Their rates were well over the p.t.c.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI have not received my withdrawal and now app is not working
Due to Loss of money
I have Invest 10 thousand In Nextera energy and On Saturday i Have done withdrawal but i can't recived my Withdrawal and now app Is Not Working And They are showing that Network is restricted
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRecharge issue
My recharge wasn't received...your customer service whatsapp no is very slow...no reply ... please solved my problem
Preferred solution: Let the company propose a solution
User's recommendation: Yes suey..but customer service number is very slow
Johannesburg, Gauteng
Nextera app is not opening why
For three or four days, the nextera energy has not been intellectual, what is the problem, sir, please tell me
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment not received nextera account
Sir my recharge payment not come my nextera energy account please solve this thank you please sir I need help
Preferred solution: Full refund
User's recommendation: +996 990 *** *75
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPayment issue, in recharging my account
- - Deposited Rs 10,000 in Nextera app.
- - App has not opened for 2-3 days; please help us regarding this issue.
Dear Sir/Ma'am,
Hope you are doing well, few days ago I have deposited Rs 10,000/ in nextera mobile app.
And there are hundreds of peoples who invested their money in nextera
I would like to bring in your knowledge that from last two to three days the application is unable to open.
I just wanted to know that what happened with application.
Please help us regarding this issue it will be highly appreciated.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment issue, in recharging my account
- - I used the Nextera Energy app to recharge 11,000.
- - 10,000 and 1,000 were transferred but not yet in my account; screenshots are attached.
I have complaint,
Because i am using nextera energy app
To recharge my app by 11000
I was transferred 10000 and then 1000 to the app
But i didn't receive it yet in my account,
I'm attaching the screenshoots for of transferring ammount by 11000
Preferred solution: Full refund
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