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NextEra Energy

NextEra Energy

www.nexteraenergy.com
What is your customer experience with NextEra Energy?

NextEra Energy Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • NextEra Energy has 1.1 star rating based on 17 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Kd53v753, You have power for your family and home, You serve water.
    Cons: Being over charged for electric, Your business practices, Deceptive business practices.

  • Recent recommendations regarding this business are as follows: "IF YOU HAVE A CHOICE OF ENERGY SUPPLIERS RUN AWAY FROM FPL NEXERA ASAP", "Don’t use them if you have another option.", "Don't let your City or Town sign a contract with them!", "Don’t bother complaining they don’t feel responsibility to public", "Upgrade to your method of payment, it's 2023".

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Media from reviews

NextEra Energy - Shady business practice - Doubled kWh fee for 2nd half of contract...
NextEra Energy - App is not workingNextEra Energy - I have not received my withdrawal and now app is not workingNextEra Energy - Payment issue, in recharging my accountNextEra Energy - Recharge issueNextEra Energy - Payment not received nextera accountNextEra Energy - I cant make account.
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Top NextEra Energy Reviews

Critical Review

"Rate increase"

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NextEra energy is finding me $865.27 for breaking the agreement. They called me to extend my contract, but did not mention they were raising the rate to 12...

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cents kwh nextera rate customers contract charging cents cents per per kwh maine
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Anonymous
map-marker Lancaster, Wisconsin

Rate increase

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NextEra energy is finding me $865.27 for breaking the agreement. They called me to extend my contract, but did not mention they were raising the rate to 12 cents for kwh. They are the ones that broke the contract by raising my rate not me for changing suppliers.

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William S Jzl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shady business practice - Doubled kWh fee for 2nd half of contract without notice!

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NextEra Energy - Shady business practice - Doubled kWh fee for 2nd half of contract...

I did some DD on Nextera. They worked with the City of Gardner, MA.

Proposed a competitive price for business's and residents, but 6 months later they were charging 24 cents per kWh while EVERY other provider was charging 14 cents per kWh. Neither the City or Nextera notified the customers of the rate change. Once it was noticed, the electric bill almost doubled. It took 2 months to change providers.

Great short term profit, but not a trustworthy company long term. Just search for "Nextera derivative suit" or "Nextera Unhappy", or "Nextera Maine". Also, check with the BBB for complaints.

Very unethical company IMO. I won't touch them.

View full review
Cons:
  • Deceptive business practices

Preferred solution: Would love a class-action so that all the people they've screwed with their price gouging get compensated/reimbursed.

User's recommendation: Don't let your City or Town sign a contract with them!!!

Randy R Ido

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sarasota, Florida

IMPOSSIBLE TO SPEAK WITH HUMAN TO RESOLVE WONG ACCOUNT NUMBER

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IT IS IMPOSSIBLE RESOLVE ACCOUNT ISSUES AND CANNOT SPEAK WITH HUMAN TO RESOLVE WRONG ACCOUNT NUMBER.

THIS IS THE WORST ROBO VOICE *** I HAVE EVER ENDURED.

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User's recommendation: IF YOU HAVE A CHOICE OF ENERGY SUPPLIERS RUN AWAY FROM FPL NEXERA ASAP

Michael L Odq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Overcharging thieves

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NextEra (FPL) has been overcharging Me for years. They are crooks and do not care about their customers.

The Manager I spoke with was not helpful and my next bill is going to be $700+ dollars for a program I never wanted to be in. Do not use them if you have the option.

View full review
Loss:
$700
Pros:
  • You have power for your family and home
Cons:
  • Monopoly and overcharge customers

Preferred solution: Full refund

User's recommendation: Don’t use them if you have another option.

Jeffrey G Lyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

NextEra Water Very Poor Payment Method

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Most Unaccepted Payment Typer causing Frustration... I pay my Water bills through my bank account, for the pass three month my payments have been processed by "NextEra" late making my account at least over drafted once.

This month, Jan 2023 is going in the same direction... You have processed my payment on Jan 3, 2023, when called I was told to expect two or three weeks before drafted from my account..."What the *** is that about?

View full review
Loss:
$25
Pros:
  • You serve water
Cons:
  • Very bad service

Preferred solution: Apology

User's recommendation: Upgrade to your method of payment, it's 2023

Anonymous
map-marker Milton, Wisconsin

Windshield damage

Rock truck try rock cracked windshield they told us they dont feel the need to replace windshield just another big company no obligation for damages. Doesnt reflect well

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User's recommendation: Don’t bother complaining they don’t feel responsibility to public

Mark K Bfd
map-marker Paulden, Arizona

Windshield damage

Going down 36 highway east of Belleville ks one your trucks hauling rock projected a rock into our windshield damaging it

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Anonymous
map-marker Bloomfield, Iowa

Windshield damage

Driving on 36 highway headed east 15 miles east of Belleville Kansas met rock truck thru rock damaged windshield

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Anonymous
map-marker Elyria, Ohio

Upset

This 3rd party supplier was added to my columbia gas bill without my consent. I am very upset that without an agreement, or a verification this card came in the mail stating they are my supplier.

I am calling public utilities commissioner now.

They try to say that they are the supplier for the utility company which isn't the case. Their rates were well over the p.t.c.

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Faheem H Rsc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I have not received my withdrawal and now app is not working

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NextEra Energy - I have not received my withdrawal and now app is not working
Contains 2 confidential files for company representatives
Updated by user Aug 11, 2022

Due to Loss of money

Original review Aug 11, 2022

I have Invest 10 thousand In Nextera energy and On Saturday i Have done withdrawal but i can't recived my Withdrawal and now app Is Not Working And They are showing that Network is restricted

View full review
Loss:
$13400

Preferred solution: Full refund

Mubashirsheikh S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sutrapada, Gujarat

Recharge issue

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NextEra Energy - Recharge issue
Contains 1 confidential file for company representatives

My recharge wasn't received...your customer service whatsapp no is very slow...no reply ... please solved my problem

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Loss:
$12

Preferred solution: Let the company propose a solution

User's recommendation: Yes suey..but customer service number is very slow

Anonymous
map-marker Johannesburg, Gauteng

Nextera app is not opening why

For three or four days, the nextera energy has not been intellectual, what is the problem, sir, please tell me

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Abdul H Hgo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Karachi, Sindh

Payment not received nextera account

NextEra Energy - Payment not received nextera account
Contains 1 confidential file for company representatives

Sir my recharge payment not come my nextera energy account please solve this thank you please sir I need help

View full review
Loss:
$200

Preferred solution: Full refund

User's recommendation: +996 990 *** *75

Zafar A Pnf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lahore, Punjab Province

Payment issue, in recharging my account

NextEra Energy - Payment issue, in recharging my account
Contains 1 confidential file for company representatives

Dear Sir/Ma'am,

Hope you are doing well, few days ago I have deposited Rs 10,000/ in nextera mobile app.

And there are hundreds of peoples who invested their money in nextera

I would like to bring in your knowledge that from last two to three days the application is unable to open.

I just wanted to know that what happened with application.

Please help us regarding this issue it will be highly appreciated.

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Loss:
$10000

Preferred solution: Full refund

SyedIhtisham A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment issue, in recharging my account

NextEra Energy - Payment issue, in recharging my account
NextEra Energy - Payment issue, in recharging my account - Image 2

I have complaint,

Because i am using nextera energy app

To recharge my app by 11000

I was transferred 10000 and then 1000 to the app

But i didn't receive it yet in my account,

I'm attaching the screenshoots for of transferring ammount by 11000

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Loss:
$74

Preferred solution: Full refund

Mitra Fns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Karachi, Sindh

I cant make account.

NextEra Energy - I cant make account.

i am facing troubleshooting in making account by mentioning registration is too fast, please try again later

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